| Providing timely and effective support services is of utmost importance to us. We know it is vital to our customers. Whether the need is a preliminary technical inquiry or post-sales support, it is our priority to serve you. | ||
| Contact Information | Telephone support at 1-978-443-5106 extension
3 E-mail support at support@superspeed.com Our normal business hours are Monday to Friday, 9:00 am to 5:00 pm EST. |
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| Technical Documents |
How to calculate the maximum amount of available memory FAQ - Frequently Asked Questions RamDisk and RamDisk Plus Device Management Release notes for RamDisk and RamDisk Plus Desktop Edition Release notes for SuperCache II and SuperVolume Desktop Edition How to configure SuperCache II and/or SuperVolume Installation instructions for SuperCache II and/or SuperVolume Uninstall instructions for SuperCache II and SuperVolume |
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| Standard Support | Software licenses purchased from SuperSpeed Software, Inc. (SSI), include technical support and maintenance for a period of one (1) year from the date of purchase. Technical support is provided by telephone or by e-mail with SSI’s staff during normal SSI business hours. During the support period, product maintenance is provided by no-cost upgrades to the same product of the same major version number. Standard Support can be renewed at the end of the annual period for a period of one (1) year at the cost of 25% of the product’s list price. | |
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U.S. Patents Nos. 5577226, 5606681, 5918244, 6370615, 6629201, 6651136, 7017013, 7039767, 7111129 and other worldwide patents pending.
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